FAQ

Welcome to our FAQ section! We’ve gathered some of the most common questions our customers ask to make your shopping experience with VANTORAX as smooth and enjoyable as possible.


1. What does VANTORAX offer?

We specialize in thoughtfully curated home and workspace products designed to blend style, comfort, and functionality. From timeless décor to modern essentials, each item is carefully selected to elevate your everyday living.


2. Where are you located?

Our office is located at:
📍 1209 Mountain Road Pl NE, Ste R, Albuquerque, New Mexico 87110, United States


3. How can I contact you?

You can reach our friendly support team via:

📧 Email: Contact@VantoraX.shop

📞 Phone: +1 (585) 444-6720

We’re always happy to help with questions, feedback, or assistance with your order.


4. What are your shipping times?

  • Processing Time: 1–2 business days
  • Delivery Time: 4–6 business days within the United States

You’ll receive a tracking number via email once your order has shipped.


5. Do you offer international shipping?

At the moment, we primarily ship within the United States. We plan to expand internationally soon — stay tuned for updates!


6. What is your return policy?

We offer a 30-day return window from the date of delivery.

  • Returns are free of charge — no restocking fees apply.
  • Products must be in their original condition and packaging.

To initiate a return, simply contact us at Contact@VantoraX.shop